.sensoria-chat-launcher{position:fixed;right:22px;bottom:22px;z-index:35;width:58px;height:58px;border:0;border-radius:50%;display:grid;place-items:center;color:#fff;background:linear-gradient(145deg,#8e67a0,#6e477f);box-shadow:0 14px 34px rgba(74,44,88,.28);cursor:pointer}
.sensoria-chat-launcher svg{width:27px;height:27px;fill:currentColor}
.sensoria-chat{position:fixed;right:22px;bottom:92px;z-index:36;width:min(390px,calc(100vw - 28px));height:min(610px,calc(100dvh - 125px));display:grid;grid-template-rows:auto 1fr auto;overflow:hidden;border:1px solid #e4d8ea;border-radius:22px;background:#fff;box-shadow:0 24px 70px rgba(45,28,52,.24);opacity:0;visibility:hidden;transform:translateY(14px) scale(.985);transform-origin:bottom right;transition:.18s ease}
.sensoria-chat.is-open{opacity:1;visibility:visible;transform:none}
.sensoria-chat-header{display:flex;align-items:center;gap:12px;padding:17px 18px;color:#fff;background:linear-gradient(135deg,#715083,#9270a3)}
.sensoria-chat-mark{width:39px;height:39px;flex:0 0 auto;display:grid;place-items:center;border-radius:50%;background:rgba(255,255,255,.17);font-weight:900}
.sensoria-chat-heading{min-width:0;flex:1}.sensoria-chat-heading strong{display:block;font-size:.97rem}.sensoria-chat-heading small{display:block;margin-top:2px;color:rgba(255,255,255,.82);font-size:.76rem}
.sensoria-chat-close{width:34px;height:34px;border:0;border-radius:50%;color:#fff;background:rgba(255,255,255,.12);cursor:pointer;font-size:1.25rem}
.sensoria-chat-body{min-height:0;overflow-y:auto;padding:17px;background:radial-gradient(circle at top right,rgba(154,115,169,.08),transparent 34%),#fbf9fc;scroll-behavior:smooth}
.sensoria-chat-welcome{margin:0 0 15px;padding:13px 14px;border:1px solid #eadff0;border-radius:16px 16px 16px 5px;background:#fff;color:#36283d;font-size:.88rem;line-height:1.5}
.sensoria-chat-thread{display:grid;gap:10px}.sensoria-chat-message{max-width:82%;padding:10px 12px;border-radius:16px;font-size:.88rem;line-height:1.45;white-space:pre-wrap;overflow-wrap:anywhere}
.sensoria-chat-message.client{justify-self:end;border-bottom-right-radius:5px;color:#fff;background:#7a4f8e}.sensoria-chat-message.sensoria{justify-self:start;border:1px solid #e8ddec;border-bottom-left-radius:5px;color:#36283d;background:#fff}
.sensoria-chat-message time{display:block;margin-top:5px;font-size:.65rem;opacity:.68}.sensoria-chat-closed{margin-top:14px;padding:10px 12px;border-radius:12px;color:#6e5f73;background:#f0eaf3;font-size:.78rem;line-height:1.4}
.sensoria-chat-form{display:grid;gap:9px;padding:13px;border-top:1px solid #e4d8ea;background:#fff}.sensoria-chat-name,.sensoria-chat-textarea{width:100%;border:1px solid #ded2e4;border-radius:13px;color:#36283d;background:#fff;outline:none;font:inherit}
.sensoria-chat-name{height:39px;padding:0 12px;font-size:.82rem}.sensoria-chat-textarea{min-height:66px;max-height:118px;resize:vertical;padding:10px 12px;font-size:.86rem;line-height:1.4}
.sensoria-chat-actions{display:flex;align-items:center;gap:10px}.sensoria-chat-status{min-width:0;flex:1;color:#766b7a;font-size:.72rem;line-height:1.25}.sensoria-chat-send{flex:0 0 auto;border:0;border-radius:999px;padding:10px 16px;color:#fff;background:#7a4f8e;font-weight:800;cursor:pointer}.sensoria-chat-send:disabled{opacity:.55;cursor:wait}
@media(max-width:640px){.sensoria-chat-launcher{right:15px;bottom:15px;width:55px;height:55px}.sensoria-chat{right:8px;bottom:78px;width:calc(100vw - 16px);height:min(620px,calc(100dvh - 94px));border-radius:19px}}

/* SENSORIA V2.7 · messagerie harmonisée */
.sensoria-chat-launcher{background:linear-gradient(145deg,#15888a,#07565b);box-shadow:0 14px 34px rgba(7,86,91,.26)}
.sensoria-chat{border-color:#cfe4e1;box-shadow:0 24px 70px rgba(7,63,68,.22)}
.sensoria-chat-header{background:linear-gradient(135deg,#07565b,#16898b)}
.sensoria-chat-body{background:radial-gradient(circle at top right,rgba(216,72,105,.08),transparent 34%),#f7fbfa}
.sensoria-chat-welcome,.sensoria-chat-message.sensoria{border-color:#d8e9e7;color:#173f43;background:#fff}
.sensoria-chat-message.client{color:#fff;background:linear-gradient(135deg,#d6637e,#b83f64)}
.sensoria-chat-closed{color:#536f71;background:#eaf6f4}
.sensoria-chat-form{border-top-color:#d8e9e7}
.sensoria-chat-name,.sensoria-chat-textarea{border-color:#cfe4e1;color:#173f43}
.sensoria-chat-send{background:linear-gradient(135deg,#15888a,#07565b)}

/* SENSORIA V2.11 · logo actuel et confort mobile */
.sensoria-chat,.sensoria-chat *{box-sizing:border-box}
.sensoria-chat{max-width:calc(100vw - 28px);min-width:0}
.sensoria-chat-mark{overflow:hidden;background:linear-gradient(180deg,#c3eee7,#f4c6d4);padding:3px}
.sensoria-chat-mark img{display:block;width:100%;height:100%;object-fit:cover;border-radius:50%}
.sensoria-chat-heading{overflow:hidden}
.sensoria-chat-heading strong,.sensoria-chat-heading small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.sensoria-chat-message{min-width:0;max-width:min(82%,100%)}
@media(max-width:640px){
  .sensoria-chat{left:8px;right:8px;bottom:78px;width:auto;max-width:none;height:min(620px,calc(100dvh - 94px));}
  .sensoria-chat-header{padding:13px 12px;gap:9px}
  .sensoria-chat-mark{width:42px;height:42px;flex-basis:42px}
  .sensoria-chat-heading strong{font-size:.9rem}
  .sensoria-chat-heading small{font-size:.72rem}
  .sensoria-chat-close{width:34px;height:34px;flex-basis:34px}
  .sensoria-chat-body{padding:12px}
  .sensoria-chat-welcome{font-size:.82rem;padding:11px 12px}
  .sensoria-chat-message{max-width:88%;font-size:.82rem;padding:9px 10px}
  .sensoria-chat-form{padding:10px;gap:8px}
  .sensoria-chat-name,.sensoria-chat-textarea{font-size:.84rem}
  .sensoria-chat-actions{min-width:0}
  .sensoria-chat-status{overflow-wrap:anywhere}
  .sensoria-chat-send{padding:10px 14px;white-space:nowrap}
}